Vido Booking by VIDO LLC – Terms & Use
Effective Date: 01/01/2025
1. Introduction
Welcome to VIDO BOOKING, a platform operated by VIDO LLC (“Company”, “we”, “us”, or “our”). These Terms of Use (“Terms”) govern your access to and use of the VIDO BOOKING application and website (collectively, the “Service”). By using our Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
2. Services Provided
VIDO BOOKING is an online appointment booking platform that connects users with businesses offering various services. Our platform allows users to schedule, manage, and modify appointments conveniently. We do not provide the services directly but act as a facilitator between users and service providers.
3. User Accounts & Responsibilities
• To use certain features of our Service, you may be required to create an account.
• You must provide accurate, complete, and updated information.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree not to use our Service for any illegal or unauthorized purpose.
4. Subscription, Fees & Payments
4.1 Subscription Plans & Payment
• Some features of VIDO BOOKING require a paid subscription (“Membership”). Users must choose a plan and complete payment before accessing premium features.
• Subscription fees are billed on a recurring basis (monthly or annually) as specified at the time of purchase.
• Payments are processed through third-party payment providers, and we do not store any financial details.
4.2 Late or Failed Payments
• If your payment fails or your subscription expires, we will notify you via email.
• You will have 30 days to update your payment method and complete the payment.
• If payment is not received within 30 days, we reserve the right to suspend or terminate your account and restrict access to premium features until payment is completed.
4.3 Refund Policy
• Subscription fees are non-refundable unless required by law.
• Users may cancel their membership anytime, but the cancellation will apply to the next billing cycle, and no partial refunds will be issued.
5. Booking & Cancellation Policies
• All bookings are subject to availability.
• Cancellation policies vary by service providers and are displayed at the time of booking.
• Users must adhere to the cancellation and rescheduling terms set by service providers.
6. Intellectual Property
• All content, trademarks, logos, and intellectual property associated with VIDO BOOKING are owned by VIDO LLC.
• You may not copy, distribute, or use our content without prior written permission.
7. Limitation of Liability
• VIDO LLC is not responsible for any direct or indirect damages resulting from the use of our Service.
• We do not guarantee the accuracy, quality, or availability of services provided by third-party service providers.
8. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your data. By using our Service, you agree to our Privacy Policy.
9. Termination
We reserve the right to terminate or suspend your access to the Service at any time if you violate these Terms or engage in prohibited activities.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Connecticut, USA. Any disputes arising from these Terms shall be resolved in the courts of Connecticut.
11. Changes to These Terms
VIDO LLC reserves the right to modify these Terms at any time. Any changes will be posted on our website, and continued use of the Service after changes constitute acceptance of the revised Terms.
12. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
VIDO LLC
Email: [email protected]
Address: 624 Storrs Rd, Mansfield Center, Connecticut, USA
Phone: (800) 652-8234
